At Afterglow, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website, submit an inquiry, request a quote, or engage with our party and event services.

1. Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

• Name

• Email address

• Phone number

• Event date and location

• Event type

• Guest count or event details

• Information submitted through booking, inquiry, quote, or contact forms

We may also automatically collect limited technical information, such as:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on the website

• General website interaction data

This information helps us understand how visitors use the Afterglow website and improve the overall experience.

2. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and quote requests

• Process and manage event bookings

• Communicate with you about your event or requested services

• Provide customer support

• Improve our website, services, and user experience

• Analyze website traffic and usage trends

• Meet legal, regulatory, or contractual obligations

Afterglow does not sell, rent, or trade your personal information.

3. Legal Basis for Processing

Where applicable, we process personal information based on one or more of the following legal grounds:

• Your consent, such as when you submit a contact or booking form

• The performance of a contract or steps taken before entering into a service agreement

• Legitimate business interests, including responding to inquiries and improving our services

• Compliance with applicable legal obligations

4. Cookies and Analytics

The Afterglow website may use cookies and similar technologies to:

• Understand how visitors interact with the website

• Measure website traffic and performance

• Improve usability and content

• Remember certain preferences

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Data Sharing and Third Parties

We may share limited information with trusted third-party service providers that help us operate our business, including providers for:

• Website hosting

• Website analytics

• Contact and booking forms

• Email and communication services

• Payment processing, where applicable

These providers are expected to handle personal information securely and only for the purposes necessary to provide their services.

We may also disclose information where required by law or when reasonably necessary to protect the rights, property, safety, or legal interests of Afterglow or others.

6. Data Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, loss, misuse, or alteration.

While no website or electronic system can guarantee complete security, we take reasonable precautions to safeguard the information entrusted to us.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Respond to inquiries

• Complete event bookings and services

• Maintain appropriate business records

• Resolve disputes

• Meet legal or contractual requirements

Information that is no longer required will be deleted or securely disposed of when appropriate.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information

• Object to or restrict certain processing activities

• Withdraw consent where processing is based on consent

To exercise any applicable privacy rights, please contact Afterglow using the information provided below.

9. External Links

The Afterglow website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of those third-party websites.

We encourage you to review the privacy policies of any external websites you visit.

10. Changes to This Privacy Policy

Afterglow may update this Privacy Policy from time to time to reflect changes to our business practices, website functionality, services, or applicable legal requirements.

Any updates will be posted on this page along with a revised effective date.

If you have questions about this Privacy Policy or how Afterglow handles personal information, please contact us:

Email: contact@contactus.com
Company: Afterglow